Cert IV in Leadership and Management

BSB40520 CRICOS 103949A 
DURATION

6 terms - Each term includes 6 weeks of study plus 2 weeks holidays

LOCATION

Sydney City, Melbourne, Gold Coast

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources. 

Potential Career Opportunities

  • Coordinator in Business Operations
  • Frontline Sales Manager
  • Production Supervisor
  • Team Leader

Course Units

Units
1

BSBLDR411 - Demonstrate leadership in the workplace

Demonstrate leadership in the workplace.

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

2

BBLDR413 - Lead effective workplace relationships

Lead effective workplace relationships.

This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

The unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.

3

BSBOPS402 - Coordinate business operational plans

Coordinate business operational plans.

This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.

4

BSBXCM401 - Apply communication strategies in the workplace

Apply communication strategies in the workplace.

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

5

BSBXTW401 - Lead and facilitate a team

Lead and facilitate a team.

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

6

BSBCRT411 - Apply critical thinking to work practices

Apply critical thinking to work practices.

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.

The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.

7

BSBSTR401 - Promote innovation in team environments

Promote innovation in team environments.

This unit describes the skills and knowledge required to identify and implement ways of promoting innovation within team environments in the workplace.
The unit applies to individuals who are team participants or team leaders responsible for playing a proactive role in demonstrating innovation in a formal or informal team environment.

8

BSBSTR502 - Facilitate continuous improvement

Facilitate continuous improvement.

This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

The unit applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives. At this level, work will normally be carried out using complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem-solving and decision-making strategies.

9

BSBTWK401 - Build and maintain business relationships

Build and maintain business relationships.

This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.

The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.

10

BSBPEF402 - Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

11

BSBWHS411 - Implement and monitor WHS policies, procedures and program

Implement and monitor WHS policies, procedures and program.

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

12

BSBPMG430 - Undertake project work

Undertake project work.

This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

The unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

1

BSBLDR411 - Demonstrate leadership in the workplace

Demonstrate leadership in the workplace.

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

2

BBLDR413 - Lead effective workplace relationships

Lead effective workplace relationships.

This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

The unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.

3

BSBOPS402 - Coordinate business operational plans

Coordinate business operational plans.

This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.

The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.

4

BSBXCM401 - Apply communication strategies in the workplace

Apply communication strategies in the workplace.

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

5

BSBXTW401 - Lead and facilitate a team

Lead and facilitate a team.

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

6

BSBCRT411 - Apply critical thinking to work practices

Apply critical thinking to work practices.

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.

The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.

7

BSBSTR401 - Promote innovation in team environments

Promote innovation in team environments.

This unit describes the skills and knowledge required to identify and implement ways of promoting innovation within team environments in the workplace.
The unit applies to individuals who are team participants or team leaders responsible for playing a proactive role in demonstrating innovation in a formal or informal team environment.

8

BSBSTR502 - Facilitate continuous improvement

Facilitate continuous improvement.

This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

The unit applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives. At this level, work will normally be carried out using complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem-solving and decision-making strategies.

9

BSBTWK401 - Build and maintain business relationships

Build and maintain business relationships.

This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.

The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.

10

BSBPEF402 - Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

11

BSBWHS411 - Implement and monitor WHS policies, procedures and program

Implement and monitor WHS policies, procedures and program.

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

12

BSBPMG430 - Undertake project work

Undertake project work.

This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

The unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

Study Mode

Full Time| Face to Face on campus or Virtual Blended

Entry Requirements

Domestic Students must:

  1. Be a minimum of 18 yrs. of age
  2. Year 12 (Higher School Certificate) or equivalent
  3. Access to a laptop or tablet for home and classroom use.

International Students must:

  1. Be a minimum of 18 yrs. of age
  2. Year 12 (higher school certificate) or equivalent
  3. Have an IELTS or equivalent score of 5.5 with no less than 5.0 in any band and
  4. Access to a laptop or tablet for home and classroom use

Note: Equivalent Year 12 for International Students is educational equivalent in home country or International Baccalaureate.

Start Dates

Sydney City, Melbourne, Gold Coast
2024 2025
January term- 22 Jan - 1 Mar (Break - 2 weeks 4 Mar - 15 Mar)
March term - 18 Mar – 26 Apr (Break -2 weeks 30 Apr - 10 May)
May term- 13 May - 21 Jun (Break -2 weeks 24 Jun - 5 Jul)
July term- 8 Jul - 16 Aug (Break -2 weeks 19 Aug - 30 Aug)
September term- 2 Sep - 11 Oct (Break -2 weeks 14 Oct - 25 Oct)
November term - 28 Oct - 6 Dec (Break -2 weeks 9 Dec- 20 Jan 2025)


January term -20 Jan -28 Feb (Break - 2 weeks 3 Mar -14 Mar)
March term - 17 Mar -25 Apr (Break - 2 weeks 28 Apr -9 May)
May term- 12 May -20 Jun (Break - 2 weeks 23 Jun -4 Jul)
July term- 7 Jul- 15 Aug (Break - 2 weeks 18 Aug - 29 Aug)
September term-1 Sep -10 Oct (Break - 2 weeks 13 Oct -24 Oct)
November term-27 Oct -5 Dec (Break - 2 weeks 8 Dec-16 Jan 2026)




Course Fees

AU$6,900

Further Studies

Further your studies with the Diploma of Leadership and Management (BSB50420) 

For more information visit our FAQs

BSB40520 CRICOS 103949A 

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